Contact

Contact details.

IPTC Customer Service

There are several ways to connect with the International Payee Tax Compliance (IPTC) Team. 

Email

Phone

  • 617-495-8500, option 5
  • Dedicated phone customer service is available at the following times:
    • Monday, Tuesday, Thursday, and Friday: 9:15AM to 12:00AM ET
    • Wednesday: 9:15AM to 11:00AM ET, 1:00PM to 2:30PM ET
    • ...
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Tax Filing

If you received U.S.-source income, you are required to file an annual tax return (such as 1040NR,1040NR-EZ, 1040, 1040EZ, etc.) with:

  • the Internal Revenue Service (IRS) 
  • the Commonwealth of Massachusetts (in some cases)

If you were in the U.S. last year on anything other than a B visa or visa waiver, and did not receive any U.S. sourced income, you may only need to file a simple tax statement (8843) with the U.S. federal tax authority (IRS). For more information, see ...

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Why didn’t I receive a 1042-S when I received a scholarship, stipend, fellowship, or grant?

If the Nonresident Alien Tax Office has classified you as a resident alien for tax purposes (a status based on your visa type and U.S. visa history), then you will not be receiving a 1042-S. As a resident alien, you are responsible for independently reporting your income to the U.S. tax authorities by referring to your personal pay records.

Alternatively, if your scholarship was less than your tuition and related expenses, it would have been reported on the 1098-T, not the 1042-S. Please contact the...

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Who should contact the International Payee Tax Compliance office?

All foreign nationals expecting to receive income from the University, including fellowships, stipends, compensation, and other payments for service, who have not received the link to the Sprintax Calculus online tax determination program and/or have tax-related questions. Please note that if the only “payments” from the University received by an undergraduate or graduate student are scholarship amounts applied directly to the student’s term bill, the student will not have tax withheld or be issued a tax reporting document, so does not have to contact this office. For more...

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