Frequently Asked Questions

My country has a tax treaty with the U.S., so why is Glacier saying I cannot claim tax exemption on my payments from Harvard?

This could be due to one or more of the following factors (as indicated by the "Hold" at the top right of the Glacier Tax Summary Report):

  • Hold 1: You do not have a U.S. tax ID (Social Security number or ITIN). You will need one before you can claim tax treaty benefits through Harvard.
  • Hold 2: Your country of tax residence and country of citizenship are not the same, and/or  your permanent address is not in your country of tax residence. 
  • Hold 3: Your visa history raises a discrepancy in relation to a tax treaty clause. Please...
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Why haven't I yet received the link to the Glacier tax classification program, if I've already been notified via email of my tax obligations as a Harvard payment recipient?

If you haven't yet received the email from support@online-tax.net, which includes your original login information, or have lost or forgotten your login information, you can click on “Forgot Login?” on the GLACIER login page to access Glacier. If you still cannot access Glacier, please contact NRA Tax.

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What if I have to pay someone before they arrive in the U.S?.

 

You can set up an individual ahead of time only if the individual is receiving a travel grant payment only, which may be necessary to arrange their travel to Harvard. This can be initiated in Vendor system by selecting the advance travel grant "ADVTR" visa option, which will result in tax withholding at the maximum 30% rate until the completed GLACIER forms and required document copies are submitted. GLACIER can be completed in advance as long as the completion date is within 30 days of the individual's entry to...

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What if I don't know what my relationship to the University or income type are?

You  should select the best option, which a few points might help reveal:

  • If you've already received a paycheck, from which FICA tax (MED and OASDI) was withheld, then you're either an employee, faculty member, teaching assistant, or student worker receiving compensation/salary/wages. 
  • If your payment was not subject to FICA tax, and is a fellowship, stipend, or scholarship, then you should select student, fellow, or fellowship recipient as your relationship to the University. You can then select any of the associated income types,...
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If a foreign individual completed the GLACIER program already for one payment system and the information is unchanged, do I need to have the foreign national complete the program again if I add them as a payee in another Harvard payment system?

GLACIER will only accept one record per individual, even if a payee is set up in a second payment system.  NRA Tax, which receives updates, will contact the foreign national asking them to log back into GLACIER and add a relationship and payment type to update their GLACIER Tax Summary Report, if necessary