Frequently Asked Questions

What is the “Location of Activity” when processing a payment in Accounts Payable, and why is it important to include?

  • Generally, the location of the activity would be where a service is being performed, property is being rented, or the location where fellowship income is expected to be utilized in support of one’s scholarship or research.
  • Royalties, copyrights, and patents, such as those paid for the use of intellectual properties (i.e., industrial properties and software licenses), are considered U.S.-sourced if...
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I received a request to complete GLACIER, but I won't be entering the U.S. because of a COVID related delay impacting travel or obtaining required immigration documents. What should I do?

If you are unable to complete your GLACIER record, and/or submit the requested GLACIER information as a result of a COVID related delay in being unable to enter the U.S., please instead do so immediately after your arrival to the U.S. This is necessary to maintain compliance with US tax and immigration regulations

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I am a Harvard affiliate, using my HBS email address to access and upload GLACIER documentation and forms securely via the Harvard link provided, but I keep receiving an error message indicating I do not have permission. What should I do?

Harvard University and Harvard Business School (HBS) both use Office 365 SharePoint and Teams; however, they reside on separate service instances, or tenants. Secure sharing from University SharePoint or MS Teams requires an HBS affiliate to also be licensed properly and sign in with their University credentials.

Here are the steps you should take as an HBS affiliate, with an associated HBS email, to access and successfully submit your GLACIER information securely:

  1. You will need to first sign out of your HBS O365 Tenant and any HBS SharePoint Sites or MS...
Read more about I am a Harvard affiliate, using my HBS email address to access and upload GLACIER documentation and forms securely via the Harvard link provided, but I keep receiving an error message indicating I do not have permission. What should I do?

How can I get assistance, and submit GLACIER information, during Harvard's prolonged closure in response to COVID-19?

  • Our on-site customer service has been temporarily suspended, due to mandated government and university coronorvirus protocols, until further notice.

  • We are unable to see walk-ins, nor are we able to accept drop-off or mailed documentation, due to limited staffing resources and necessary safety measures.

  • The Customer Service Team is working remotely during customer service hours, and are still accessible via the email and phone# as indicated below

...

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Which W-8 Form do foreign entities need to submit to Harvard in order to be set-up for payment as a vendor?

There are 3 forms Harvard is able to accept from a foreign entity to be set-up to receive payments as a supplier (W-8 BEN-E, W-8 EXP, or W-8 ECI). Information on the various forms can be found here https://nratax.oc.finance.harvard.edu/foreign-entity-w8-forms. We are unable to advise on which form should be used, as this is a individual business decision a supplier must make based on their legal structure, and...

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How should I complete GLACIER as a DACA individual, and what should I submit?

As a DACA individual, your situation is unique. GLACIER automatically generates for all foreign individuals. Your presence in the US is likely enough for you to be considered U.S. tax residents (resident alien), but we still are required by the IRS to collect information to support this conclusion. You would still need to complete GLACIER, since you are not yet a permanent resident. Please use the guidance below to help you proceed with GLACIER:

  • ...
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What should I do if GLACIER is saying that I cannot continue because I'm not currently in the U.S. and my departure date from the U.S. was last year?

 

If you were unable to complete GLACIER before the end of the calendar year that corresponds to your recent visit, and you are expecting payments relating to that visit, then you will need to indicate at least 1 day present in the U.S. this calendar year in order to proceed through GLACIER.

You should:

• Enter January 1st, of the current year as the “Estimated or Actual Date of Final Departure from the U.S.
• Enter your actual date of your...

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Why didn't I receive a 1042-S tax reporting document for tax treaty benefits claimed last year, even though my fellowship/stipend/scholarship was not taxed?

Non-service fellowship income, in the absence of tax treaty benefits, is also exempt from tax withholding when paid to a resident alien. First, confirm your residency status, and only if you were a nonresident alien, last year, should you look into updating your mailing address and requesting a reprint of the document.

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Do I need to resubmit Glacier, if I'm receiving the link for the second time?

You may have received the link to Glacier twice, because Harvard uses two independent payment systems. If your Glacier record does not need to be updated (e.g. change in income type or visa status), then you don't need to resubmit the forms, and should contact our office to confirm your first submission was received, Otherwise, please update and submit your Glacier forms, as requested.