**COVID-19 UPDATE 3/16/20**
Our on-site customer service has been temporarily suspended, due to mandated government and university coronorvirus protocols, until further notice:
- We are unable to see walk-ins, nor are we able to accept drop-off or mailed documentation, due to limited staffing resources and necessary safety measures. Please instead fax GLACIER and/ or immigration documentaton to the fax number below.
- The Customer Service Team is working remotely during customer service hours, and are still accessible via the email and phone# as indicated below.
617-495-8500 (option 5) available Mon-Fri, 9:15am to 5:00pm EST
Mailing Address/Office Location
1033 Massachusetts Avenue, 2nd Floor
Cambridge, MA 02138
Front Desk hours are Mon-Fri, 9:00am to Noon and 1:00pm to 4:00pm EST