There are several ways to connect with the International Payee Tax Compliance (IPTC) Team.
- FAD_IPTC@harvard.edu
- The IPTC Team will respond within 2 to 3 business days.
Phone
- 617-495-8500, option 5
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Dedicated phone customer service is available at the following times:
- Monday, Tuesday, Thursday, and Friday: 9:15AM to 12:00AM ET
- Wednesday: 9:15AM to 11:00AM ET, 1:00PM to 2:30PM ET
- If necessary, you can leave a voicemail.
Virtual Online Appointment
- Schedule 1:1 Virtual Appointment with a member of International Payee Tax Compliance Team
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Appointments are available via Microsoft Teams during the following times:
- Monday - Thursday: 9:15AM to 12:00PM ET, 1:00PM to 4:30PM ET
- Friday: 9:15AM to 12:00PM ET
Walk-in
- Smith Campus Center, Room 806
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Walk-in customer service is available at the following times:
- Tuesday: 1:00PM to 4:30PM ET
- Thursday: 9:15AM to 12:00PM ET
Office Hours for Administrators
- Tuesday: 1:30PM to 2:30PM ET
- Wednesday: 11:00AM to 11:45AM ET
- Microsoft Teams links are available on the IPTC Calendar
Please note: The office hours, walk-ins, and online bookings are subject to change depending on demand. Any changes will be updated on this page.